Who is Adelita Broom?
Adelita Broom runs personal development events, workshops, seminars, retreats, coaching and healing sessions. We also produce blogs.
This policy is effective from 25 May 2018. Your continued use and interaction with Adelita Broom means that you are happy for us to use your personal information as described in this policy. We may change this policy by updating this page so please check back from time to time.
What data is covered by this policy?
This policy covers information about or linked to a natural person (personal information). It includes data we obtain from you, like your name, email address, phone number, health condition, and may include some financial information.
Why does Adelita Broom collect personal information?
We aim to communicate meaningful information by post, email and telephone to those who have expressed an interest in our services. We will also process your data based on legitimate interests such as being better able to support your wellbeing.
When does Adelita Broom collect personal information?
We may collect personal information via any forms you fill in for Adelita Broom and during your interaction with Adelita Broom.com website, our social media pages, our live events and when you correspond with us by telephone email or post.
Does Adelita Broom share personal information with others?
We will not sell, distribute, or lease your personal information to third parties unless we have your permission, are legally permitted, or required by law to do so.
What are your personal information rights?
· Contact Adelita Broom: If you have any questions or concerns about this policy or wish to exercise your rights, please contact us by email at firstname.lastname@example.org or post Adelita Broom, 12 Loxford Way, Caterham, Surrey CR3 6BX or by calling 07 947 800733.
· Complaints: We endeavour to respond to you within 30 days from receipt of your correspondence related to privacy matters. However, you have the right to contact the data protection supervisory authority to lodge a complaint with the UK Information Commissioner’s Office online at https://ico.org.uk/concerns/handling/
– Access: You have the right to request us to provide your details of the personal information we hold about you.
· Correction: You have the right to ask us to correct our records if you believe they contain incorrect or incomplete information about you.
· Erasure: You have the right to erasure (deletion), without undue delay, of your personal information for which you later withdraw your consent to processing, or when it is no longer needed for the purpose it was originally collected.
· Processing Restrictions: You have the right to temporarily restrict our processing of your personal information if: you contest the accuracy of your personal information; you prefer we restrict its use rather than erase it; you need it to be preserved to establish, exercise, or defend a legal claim; whilst you are verifying whether we have overriding legitimate grounds to use it. You have the right to be informed before we lift the processing restriction.
· Data Portability: You have the right to ask us to provide you (in a structured, commonly used, and machine-readable format without hindrance) personal information about you that we have which you had provided to us. You may ask us to transmit it directly to another controller if it is technically feasible.
· Automated Individual Decision-making: Adelita Broom does not currently employ automated processing / profiling that produce legal effects on individuals. You have the right to object to direct marketing profiling (See “Right to Object to Direct Marketing” below).
Our Legitimate Interest to Send You Direct Marketing Communications by Email, Post and Phone
We believe that, if you have expressed an interest in our personal development services and events, it is legitimate for us to assume that you are interested to be informed of ongoing and forthcoming events. We believe that this type of communication is a legitimate interest of ours that also respects your rights and freedoms (see ‘Right to Object to Direct Marketing’).
· Right to Object to Direct Marketing: You always have the right to object to receiving direct marketing from us even if we believe that we have a legitimate interest to communicate with you in this way. You can contact us to request that we stop all direct marketing messages by calling 07947 800733 or emailing us at email@example.com
· How to Stop Email Marketing: Simply send an email to firstname.lastname@example.org requesting to be unsubscribed. Requests are usually processed immediately but please allow ten (10) business days for the removal request to be processed. Even after you unsubscribe from promotional email messages, you may still receive transactional (non-marketing) messages from us.
Security, Data Retention, Storage & International Data Transfer
· Security: We are committed to ensuring that personal information is secure. We have put security measures in place to attempt to protect against the loss, misuse, and alteration of personal information under our control. We do not store credit card details. Unfortunately, the transmission of data across the internet is not completely secure and whilst we do our best to try to protect the security of your information, we cannot ensure or guarantee that loss, misuse or alteration of data will not occur whilst data is being transferred. We also put administrative procedures in place to, for example, only allow authorised personnel to access systems containing personal information.
· Data Retention: We will keep personal information only for as long as we need it to maintain our relationship with you, to provide you with the products, services or information you requested, to comply with the law, and to ensure we do not communicate with individuals that asked us not to. When we no longer need the information, we will dispose of it securely.
· Storage & International Data Transfers: Personal information is stored by us on computers located in the UK. We may also store information in paper files. We may transfer personal information to reputable third party organisations situated inside or outside the European Economic Area. These organisations are required to safeguard personal information pursuant to their contractual obligations or participation in international data transfer mechanisms including the US-EU Privacy Shield framework.
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All cases will fall under the jurisdiction of English law.